This one-day course will enable you to fully understand root cause analysis (RCA), recognise its importance, and apply it effectively when meeting BRCGS Standards requirements. It is delivered through workshop-led discussions and practical exercises covering RCA terminology, questioning methods, Five Whys Analysis, cause-and-effect diagramming and the Pareto Principle.

You will be assessed through an assignment-based assessment. You will need to gain a 75% pass mark, with two attempts permitted. A certificate and digital badge are available immediately upon passing; alternative attendance certificates are available upon request.

This course is part of the BRCGS Professional recognition programme.

• Define root cause analysis (RCA)
• Understand difference between symptoms and RCA
• Understand the role and importance of RCA in compliance with the BRCGS Standards
• Explore some common methods for undertaking RCA
• Be able to perform a RCA and document it effectively.

• Quality and safety personnel responsible for managing non-conformances and corrective actions
• Consultants and auditors working with BRCGS Standards
• BRCGS Professionals

• There are no particular pre-requisites stipulated by the BRCGS for this course

This training course is delivered by experienced BRCGS ‘approved training partners’ (ATPs).

This is our lovely team of trainers.